Help centre

Charge a client through Stripe

Take card payments for an invoice: connect Stripe once, send the invoice, and your client checks out with Stripe.

For planners · Invoices and payments

How to do it

These steps are for PlanWell on the web.

  1. Once, as the workspace Admin: open Workflows → Integrations, choose Set up on Stripe, and finish Stripe’s onboarding. Stripe sends money to the bank account you give it there.
  2. On the event, open Payments and create the invoice: line items, any tax, and a payment schedule (one payment or installments). Keep Publish to client portal now ticked and choose Create invoice. Your client gets an email with a link.
  3. Your client opens the invoice in their portal and chooses Pay securely, which opens Stripe Checkout. Stripe handles the card; you never see or store it.
  4. Once PlanWell’s payments are live, a completed checkout updates the invoice’s balance by itself, and Stripe sends the money to your bank on its usual schedule, less its fee.
  5. Took payment another way, by cheque or transfer? Open the invoice and choose Record payment so its balance stays right.

Still stuck?

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